Luxury Car Rental  - smartcars

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New Zealand's Premier Luxury Car Rental Specialist

 



We are open 7 days, 8am to 5pm NZ local time.

Please click here to send us an enquiry.

NZ local time is 3:48 AM
Friday 12 March


info@smartcars.co.nz

smartcars Limited
110 Nelson Street
Midtown
Auckland
New Zealand
Ph
+64 9 307 3553
Fx +64 9 307 5835

Frequently Asked Questions

Complementary Services
As standard we will deliver and pick-up from all hotels and offices in the CBD. We will deliver to all other locations, mileage calculated from CBD to drop-off location. Airport collection and return is available minimum charge NZ$50.00 inclusive of GST. Vehicles come as standard with a CD changer, which if required will be provided with a complete selection of music based on the individuals tastes.

Payment & Deposit
smartcars welcomes Visa, MasterCard, Diners Club, JCB & American Express cards. We do not accept cash payments. smartcars will retain a maximum of two days rental as a non-refundable deposit on all confirmed rentals. This will be deducted, up to a maximum of one month from the rental commencement date.

Renter qualification
The minimum rental age is 25 years for all vehicle types. All intending drivers must present a valid full New Zealand Driving Licence, which has been held for at least one year or a current International Driving Licence must accompany driving licences issued in a language other than English. There is no extra charge for additional drivers. Minimum rental age and other requirements for additional drivers will be the same as for the renter. Additional authorised drivers must be notified to smartcars and listed on the rental agreement at the time of delivery.

Rate Periods
Rates are based on 24 hour period. Rates include our Standard smartcars Vehicle Insurance and 100 free kilometres per 24 hours period, with any additional mileage charged at the prevailing rate applied by smartcars at the time. Petrol is not included in our rates.

Rental Period
All rates are based on a minimum rental period of one day [24-hours from the time the rental starts]. Late return of the vehicle is charged as follows, first 59 minutes free, then hourly charge of 1/3rd of the daily rate for the next three hours, there after a full days rental will be charged.

Motor Vehicle Insurance
Comprehensive Motor Vehicle Insurance including third party and public liability, is included in our rates. The standard excess is $4,000 inclusive of GST, this can be reduced to $1,687 inclusive of GST by paying an additional fee of $75 (1 day) per day, $60 (2-3 days) per day or $45 (4+ days) all inclusive of GST.

Fuel
Fuel is not included in our rates. Each vehicle is supplied with a full tank of fuel, which is refilled at the renter's expense on return. If the vehicle is not returned with a full tank, the renter will be charged for the fuel required to refill the tank at the prevailing rate applied by smartcars at the time.

GST
Applied by law to almost all sales within New Zealand [exceptions include some financial arrangements and exports]. The current rate is 12.5% - for a $100 item the total cost is $112.50.

Intercity (One Way) Rentals
Intercity [One way] rentals starting in Auckland and Queenstown are available. Minimum rental periods and additional fees may apply. See our Distance Chart for approximate distances between cities and International Airports.

Chauffeur Service
We provide a professional chauffeur facility to provide that extra level of service for use with our larger saloons. Be it for Corporate or sight seeing, we can provide a professional driver who understands your special needs. Rates provided on application.

Terms and Conditions
All rentals are subject to the full Terms and Conditions which are detailed in the smartcars Rental Agreement which will be provided to you at the time of rental.

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